Leader | | | 00307caa##2200109#a#4500 |
001 | | | j00006652 |
003 | | | TAT |
005 | | | 25610510110239.8 |
008 | | | s tha |
041 | | 1 | ^heng |
100 | | 1 | ^aKarin Weber. |
245 | 1 | 1 | ^aJournal of Hospitality & Tourism Research. |
260 | | | ^c2009. |
740 | | | ^aThe Effect of Preconsumption Mood and Service Recovery Measures on Customer Evaluations and Behavior in a Strategic Alliance Setting. |
773 | | | ^gVol.33 No.1 (February 2009). |